A virtual private network (VPN) establishes a secure, encrypted connection between your computer and the internet, providing a private tunnel for your data and communications. The IUP VPN provides users with secure access to the university’s network and allows IUP users the ability to access university resources while physically not on the IUP campuses.
Palo Alto GlobalProtect is the IUP VPN solution, allowing users to connect to the IUP campus networks and access many secured resources. GlobalProtect, is a “client” software and must be installed on any computer or mobile device that needs to connect to the IUP VPN.
GlobalProtect uses the IUP Single-Sign-On (SSO) and Microsoft Authenticator for Multi-Factor Authentication (MFA) for added security.
Note: You cannot connect to the IUP VPN when you are connected to the IUP network.
IUP’s previous VPN service will be retired on August 1, 2025. If you are having issues with the previous VPN service, please switch to GlobalProtect.
Installing the GlobalProtect VPN Client
IUP-Managed systems: Installation is through the software management repositories from the Company Portal (windows) or the Self-Service (Mac) apps.
- Windows: Open the Company Portal app, located under the Start Menu. Look for the GlobalProtect client in the Company Portal and click to install.
- Mac OS: Open Self-Service app (found in the Launchpad) on the MacOS. Look for the GlobalProtect client then click to install the GlobalProtect client.
Personally owned computers: installation instructions will vary based on the type of device you are using. Download the appropriate version to install.
Download the PC/Windows version
Download the MacOS version
Smart Devices: Go to the device’s appropriate App Store and search for the GlobalProtect app. Download and install to your device. When you open the app the first time, you will need to enter the IUP Portal address for the VPN connection.
Enter the address: gp.vpn.iup.edu
Click connect. If prompted, Allow VPN configurations on your device. Click Connect to complete the login process for connection to the VPN
If you have any questions, please log a ticket via ihelp.
Connecting to the VPN
Each time you need to use the VPN, open the GlobalProtect client and click the Connect button.
When prompted, you will need to enter your IUP credentials, then complete the MFA authentication request.
Disconnection from the VPN
When you are done using the VPN connection, you will go back to the app on your computer or device to click disconnect.