Whether you're new to Banner or not, the questions and answers below will make your Banner experience a better one!
What is Banner?
Banner is the name of a fully integrated software solution developed by Ellucian (formerly Sungard Higher Education) and used by the university to manage its business operations. The Banner system supports and manages student information, accounts receivable, financial aid, alumni/advancement, finance, and human resources. In addition, Banner includes a number of self-service (a.k.a. URSA) features so that students, faculty, advisors, and staff can access personalized and online university services to conveniently conduct business.
What is Banner Web Client?
The Banner Web Client is used by the university to access the Banner system for day-to-day business. The Banner Web Client is used to manage student information, accounts receivable, financial aid, alumni/advancement, finance, and human resources. To access the Banner Web Client, the user must be authenticated with the IUP VPN (Virtual Private Network). Access to the system requires an IUP computing account and password. To obtain an account for Banner Web Client, please contact the appropriate Banner security officer.
What is ireports?
Analytic Dashboards & Department Specific Reports from Banner & IUP Data Warehouse Solutions. These reports are often used for trend analysis and comparing data from year to year. See our ireports documentation for more information.
What is Online Reporting?
Ad Hoc Access to Recruit, Applicant, and Active Student Detail Data. Online Reporting is often used for access to "quick lists" of students. This could be a list of students in a program, major, or college. Other filtering options would be whether or not students are in the Honors College, Residency, On-Campus Housing status, and Graduate/Undergraduate level. This is only a partial list of items available to search or retrieve. The amount of data that can be searched and retrieved is too extensive to list in the FAQ.
Who uses the Banner Web Client?
The Banner Web Client is used for day-to-day business processing. The primary users are administrative staff (Offices of the Registrar, Financial Aid, Student Billing, etc.), student employees, staff in the academic department, and staff/faculty in the dean’s office.
How do I gain access to the Banner Web Client?
To gain access to the Banner Web Client, you must contact a Banner security officer. The Banner security officer will request the creation of the account and provide the appropriate privileges for your day-to-day use of the system.
Who are the Banner security officers?
Click here to view the Banner security officers.
Can I access the Banner Web Client remotely (such as from a home PC)?
All connections to the Banner Web Client require authentication with the IUP network. This connectivity is referred to as the Virtual Private Network (VPN). Users may access remotely via their ISP connection by authenticating with the VPN. For directions on how to connect to the VPN remotely, please refer to the VPN Support Page.
Who do I contact with Banner Web Client issues?
If your Banner Web Client issues, please log a ticket in ihelp.
How do I get my printer setup for Banner Web Client job submission?
You can not directly print job from the Banner Web environment. When you wish to print a job, you use the printer WEB when submitting the job. When your banner report is ready for view, you will get an email with links to a PDF version, an HTML version and a Text version.
You can select the file type and print that. Most likely, the PDF version will be the best.
How can I get Banner Web Client training?
Banner Web Client training is offered in various methods. The IT Support Center offers general Banner Navigational Training to all Banner Web Client users. This training is not function or model specific. It is designed to provide the user with the necessary skills to navigate throughout the interface.
Other training is functional, and users may refer to the Banner Documentation site.
Is there a user guide for the Banner Web Client?
A Banner navigational guide and video are available via the Banner Documentation site.
Is there a keyboard template for Banner Web Client?
Yes, there is a keyboard template for both Windows and Mac. It provides a quick reference to hot keys within the Banner Web Client. These are both available on the Banner Documentation page.
What is URSA and how does it relate to MyIUP?
URSA is a secured self-service system that allows students, faculty, advisors, and staff to access personalized and online university services. Specific links to items with in URSA are found on the various pages of MyIUP. Also, you can go directly to the 'old style' URSA menu by click on the Tools option at the top of MyIUP and select URSA navigation.
By first logging into MyIUP and using these links, you will be automatically passed into URSA.
What if the link in MyIUP does not take me directly to URSA?
If you are prompted for a User ID and PIN, or you see a message about your URSA account being disabled, please log a ticket in ihelp. Your URSA account is most likely locked. The IT Support Center can unlock this account, then you will be able to access the link from MyIUP.