Welcome to the spring edition of the Student Employment Center Newsletter! This edition promises to be packed full of resume and interviewing tips, clues on how to be an efficient worker, information regarding Student Employment Appreciation Week, and so much more!
Student Employment Center
Indiana University of Pennsylvania
302 Pratt Hall
c/o Office of Career Services
Office Hours: M/R/F, 8:00 a.m. – 4:30 p.m., T/W, 8:00 a.m. – 7:00 p.m.
Web address: www.iup.edu/sec
If you are looking to gain some insight on how to be a successful student worker, here you will read an article that not only gives you tips on how to be a professional worker, but you can also learn how to fully enjoy your part-time job.
Office hours vary during semester breaks and during the summer. Please contact the office for hours of operation during these times.
The SEC would like to send a big Thank You to all of the student employees for their hard work throughout the fall and spring semesters! Student Employment Appreciation Week is Monday, April 9 - Friday, April 13. For more details regarding the events of Student Employment Appreciation Week, turn to page 3. Please join us Tuesday, April 10 in the Crimson Event Center for the Student Employment Appreciation Workshop! Our guest speaker will be IUP Men’s Basketball head coach, Joe Lombardi. Although Mr. Lombardi is new to the head coaching position, he is certainly not new to IUP. He was on staff for the 1984-1987 seasons. This workshop is guaranteed to be a great time! Pre-registration is required for this event.
Have a wonderful spring semester!
This summer, if you or a fellow student is looking for a job, a complete list can be found at www.iup.edu/sec. The SEC offers both part- and full-time positions at both on- and off-campus locations.
Tracy VanHorn-Juart, Coordinator
Kate Cook, Graduate Assistant
Hally Dravecky, Student Assistant
Have a wonderful spring semester. See you in the fall!
Student Employment Center/ Service Learning
IntroductionBeing a Professional Student WorkerStudent Employment Appreciation Week InformationStudent Employee of the Year2006 Student Employee of the YearOprah Knows the SecretTop 5 Reasons to be EmployedDid You Know?Career Workshop InformationAmeriCorpsDelta Epsilon IotaNora KnowledgeStudent Employment TriviaComments SectionUpcoming EventsAnswers to Trivia
By Elizabeth A. Kincade, Ph.D.
Center for Counseling and Psychological Services
You found a job on campus and now you are a student employee. It’s convenient. You don’t have to drive or take the bus to the mall; you don’t have to work long hours late at night. Sounds like the good life to many students. But being a student employee changes your role while at college. Yes, we know it’s a job and not a career. You'll probably never go to a party and when someone asks, “What do you do?” answer, “I’m a professional student employee!” On the other hand, being a student employee certainly gives you the opportunity to better understand what it means to be a professional and an employee. It can pave the way for a successful career. Being a student employee helps you learn the skills to be a good employee, explore some career options and learn how to take joy in your work.
Much has been written in the business management area called human resources about what makes a good employee. The definition of a good employee is not just someone who does his/her job well enough not to get fired or reprimanded. Good employees are people that others in the work environment like to be around. Good employees are respectful of others’ schedules and time management. They call in when sick or find someone to cover for them. Good employees listen to what others say and respond to it thoughtfully. They are not sullen and silent. They are able to make their needs and ideas known and understood. They know how to do their jobs well. They are willing to help fellow employees learn how to do their jobs. Good employees complete their work on time. They stay focused on tasks. They are e
ager to learn new information and new skills. Good, effective employees show enthusiasm for their job and are willing to go beyond what is expected of them.
Wonderful ideals, right? But, how does one become this perfect student employee? We have all worked in boring and repetitive jobs. We know that we can just make so many copies or enter so much data into someone else's computer before we're zoning out and Googling our current boyfriend/girlfriend and checking Facebook. So, what are the secrets to being a good employee and keeping good work habits? Attitude and interest. Great employees enjoy their jobs and the people with whom they work. If you find yourself bored at your job and starting to slip into bad habits consider trying the following:
- Talk to the people with whom you work. Smile. Ask them about their day. Don't gossip or complain.
- Ask your supervisors about the work you are assigned. Discover why it is important. Show interest.
- Ask your supervisors how they got into their current career. You might just find something you want to do in life.
- Volunteer to do other more interesting tasks. Initiative is always appreciated.
- If your work takes you to other offices on campus, respectfully ask the people in those offices about their days and their work.
- In short, treat your employment like a learning experience, not just a job.
.Employees that are valued are employees who enjoy their job and who are enjoyable for others in the work place to be around. Whether or not you enjoy your position, is really up to you. If you enjoy it then the other things that make you a good employee - respect, attention to detail, knowledge of the job, staying focused on tasks - will come naturally because you will respect the people with whom you work and they will respect you. This is the essence of professionalism.
~Manage your time well
~Follow the rules but be willing to be flexible when asked
~Have a sense of propriety (proper behavior)
~Have a sense of humor
~Be respectful…and enjoy!
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By Kate Cook
The nominations for Student Employee of the Year are in! Our student employees have been working hard this year to be recognized for their efforts. A list of nominees can be found at www.iup.edu/sec.
Student Employment Center/Service Learning
April 9-13, 2007
Each year colleges and universities across the country recognize the importance of the student work experience during National Student Employment Week. Student employment offers students career-enhancing opportunities, the ability to develop skills relevant in any career, and better preparation for the job market upon graduation. It is appropriate to set aside a special week to draw the awareness of others, both on campus and off, to the contributions student workers make in the multitude of roles they fill. By celebrating this week, it serves as an opportunity for you to express appreciation to your student staff members who help keep your office running!
IUP’s Student Employee of the Year will be announced at the Student Employment Center Reception held during Student Employment Appreciation Week. This student will receive a $250 gift certificate for the Co-op Store and the opportunity to compete on the state and regional levels as sponsored by the Northeast Association of Student Employment Administrators (NEASEA). Each of the nominees will receive a Certificate of Appreciation. Good luck to all those who have been nominated!
April 9-13, 2007Student Employment Appreciation BeginsMonday, April 9
Center for Counseling and Psychological Services
Student Employment Workshop, Crimson Event Center 11:30 a.m.-
Tuesday, April 10 1:00 p.m.
Lunch will be served!
Reception for Student Employee of the Year Nominees, Breezedale Alumni Center 4:30 p.m.-5:30 p.m.Wednesday, April 11Ice Cream Buffet,Friday, April 13Delaware Room
11:00 a.m. – 4:00 p.m.; Distribute Item of Appreciation with Student Paychecks
By Alisha McCurdy
My years at IUP have been filled with some of the best experiences of my life, and many of them have been due to my campus job, at the Center for Counseling and Psychological Services. I have been at C-CAPS since my freshman year, and plan to be there until I complete my tenure at IUP, in a year from now. My responsibilities at C-CAPS vary from the normal office tasks of photo-copying, running errands, helping the faculty and staff with whatever is needed, to the more creative projects like putting together bulletin and display boards. I lead a very busy life, as many student employees do, between working both at C-CAPS and an off campus job, going to IUP full time as an Art Studio major, and the various student activities and organizations I belong to; being able to budget my time is essential. Through working on campus, I have learned many professional skills that I will take with me throughout my life. Of those many
skills, time management is one of the top ones for a student worker to possess, not only in the workplace, for completing tasks in a timely fashion, but it also extends into the academic and social aspects of my life.
I am confident that the reason I have had such a wonderful time while attending IUP is because I was able to work on campus with some of the most caring and thoughtful faculty and staff that the university has to offer. When there are no tasks to be completed, I will work on my class work, and everyone in the office asks what I am reading about, or my latest art pieces I am working on. I will certainly treasure my time left at the C-CAPS and always know that I will never have a job quite like the one I have now.
By Kathleen Manion
Human Resources Manager
I don’t know how many of you find time to watch Oprah, but if you do, you may have seen a recent show that featured the people responsible for The Secret -- a film that has changed the lives of millions. The Secret is about the Law of Attraction and how to use this law to become happier, healthier, and, yes, even wealthier. It’s a must-see if you want to live a more fulfilling life. OK, so what’s the SECRET? It’s that there is a law in the non-physical universe that is as strong and certain as the law of gravity. It operates all day, every day, and applies to you, me, and everyone else in the world. It is the power that each of us has to attract what we want, as well as that which we don’t want. Whatever you focus on and direct your energy toward is what you will attract to yourself -- good or bad, wanted or unwanted.
Now if you’re like me, you want more of the good stuff and less of the bad stuff. To attract more good things, you must understand the Law of Attraction and use it to your advantage. By doing so, you will truly become the master of your life.
When you are angry, frustrated, disappointed, sad, or feeling shame or guilt, you give off low-frequency vibrations that work against your health and well-being, and draw negativity and bad stuff to you. On the other hand, when you are feeling happy, joyful, loving, content, and peaceful, you send off high- frequency vibrations that foster your health and well being, and draw positive things and good stuff to you.
So what does all this have to do with customer care and service? There’s no doubt that customer loyalty is the key to customer retention. And the key to customer loyalty? It’s creating consistently positive service experiences time and time again. Providing awesome customer care requires maintaining an upbeat, can-do/will-do attitude at every touch point – in other words, it requires positive thinking.
Here are a few pointers that can help you interact with your customers (as well as anyone else in your life) more effectively, and draw more good stuff to yourself.
• Think positive! It’s a lot easier to stay stuck in a negative place than to break the cycle and consciously change your frame of mind. Positive or negative, your attitude is your choice. The first step is to choose to be positive -- make positive thinking a conscious choice.
• Make positive thinking a habit. Some people are born with a positive outlook; others are born positivity challenged, and have to work hard to see things in a positive light. To shift to a more positive outlook, start by monitoring what you are saying to yourself, as well as to others. When you catch your thoughts or words turning negative, make a conscious attitude adjustment. If you do this consistently, positive thinking will become a habit.
• Embrace change with a positive attitude. There’s no escaping change. Change happens all around us, in every aspect of life. Some changes feel comfortable; others push us beyond our comfort zones. No matter what the change, keeping a positive attitude will make it easier to handle. To stay positive in times of change, try thinking about past changes in your life that pushed you out of your comfort zone and into a better situation altogether. Think about how your self-esteem and self-confidence have grown every time you’ve worked through the discomfort of change and risen to successfully meet new challenges.
• Capitalize on the benefits of positive thinking. It’s a proven fact that optimistic people – people who see the world and the people in it as inherently “good” -- have more energy and stronger immune systems and tend to live longer, happier lives. An optimistic point of view stimulates fresh and creative thinking and allows the brain to stretch to new dimensions and play with different options and solutions. The confidence that optimists feel enables them to see problems as challenges, rather than obstacles. They readily adapt, experience less stress, and can more easily access the strength and stamina that gets them through the tough times.
Positive, life-affirming optimists attract goodness to their lives. They attract positive people and circumstances, and they achieve great results. Whether they are fixing your computer, helping you move, or waiting on your table, they make a genuine difference in the quality of your life in the present moment. You can do the same for your customers. Just add a little altitude to your attitude. That’s the secret!
By Kate Cook and Carleen Pallante
Office of Career Services
1...2…3…4…5! Holding a part-time position either on or off campus has numerous resume building benefits. Here are the top five reasons why employment during college is helpful:
1) Employers look for experience in addition to classroom knowledge.
Job experience gives you hands-on training in the real world. Your major course of study exposes you to the courses specifically designed for it. Any experience outside of the classroom shows that you have additional interests and curiosities besides those in your field of study. Employers are looking to hire well-rounded individuals who can handle many types of situations.
2) Part-time jobs can help you learn your personal work style.
What type of worker are you? Do you prefer to work alone or as a team? How well do you manage your time? When you work part-time you can assess all of your skills as an employee. It is important to know your own personal skills and become self-aware of your likes and dislikes on the job.
3) Having a part-time job shows that you can manage your time wisely.
Going to class and working part time shows that you are able to accomplish tasks efficiently. Multitasking is a skill that employers are looking for in their employees. Managing your time wisely shows both initiative and dedication.
4) Part-time employment helps you to build a reference list.
A reference list is a vital addendum to your resume. Building a reference list allows you to prove the quality of work that you can achieve. A good reference will be able to reinforce the good qualities you discussed in an interview.
5) Part-time jobs help you to learn new skills.
Skills such as good communication, experience in management and customer service, and computer knowledge are valuable to add to your resume. Employers are looking for skills that can transfer over to any work environment.
The Office of Career Services offers volunteer opportunities, workshops on a variety of topics, career counseling, mock interviews, job listings for part and full-time employment, internship listings, on-campus interviewing, and much, much more!! Stop by 302 Pratt Hall today to find out how we can help you.
The Office of Service Learning also hosts two projects that are held in both the fall and spring semesters. The Community Involvement Fair gives students who are looking for volunteer opportunities, internships, or Service Learning positions a chance to meet with representatives from nonprofit agencies around Indiana. Into the Streets pairs individuals and groups with agencies for a one-day volunteer project.
By James Amato
Office of Career Services
The Office of Career Services is getting ready for another fantastic workshop season! At our workshops, students will have the potential to meet with professionals of their field, as well as gain important information on topics such as resume writing, graduate school applications, etc.
Delta Epsilon Iota: Academic Honor Society
Log on to www.iup.edu/career
and follow the Workshop links for more information.
By Heather Dravecky
New members have been inducted into Delta Epsilon Iota (DEI), the career-focused academic organization sponsored by the Office of Career Services. The ceremony took place on Thursday, February 22 in the Blue Room. At the ceremony, new members were presented with a pin, a certificate, and had the opportunity to listen to both a keynote speaker and the founder of the organization, Richard Drye. Scholarships and awards also were presented to members who have demonstrated excellent leadership. The ceremony is a great start to a new year for DEI members and also allows everyone to meet one another. If you have questions about how you can become a member, send an e-mail to one of the two advisors: Kate Cook, firstname.lastname@example.org or Sara Barnett, email@example.com.
By Heather Leone
The Office of Service Learning is located in 301 Pratt Hall. Our mission is to promote professional and personal character development through experiential learning opportunities that bridge the curriculum with community service. We do this by implementing different programs. We facilitate the Service Learning program where students who have Federal Work Study can work off campus with non-profit agencies in the Indiana community. We also have volunteer services to make students aware of the volunteer opportunities that are available in and around Indiana.
By Emily Tamosauskas,
University Testing Services
University Testing Services
Computer-Based Testing Center
I heard that the minimum wage was recently increased. How much is it now and will there be another increase anytime soon?
While working in the University Testing Center last semester, I have come across one common problem. Many students waited until the last minute to schedule only to find that there were no spots available for the time frame they wanted. This is mostly due to the fact that there are limited seats for computer-based testing.
-Student on a Budget
Dear Student on a Budget,
You are absolutely correct! Beginning in January 2007, the minimum wage rose to $6.25 an hour. What this means is you will be receiving an extra $1.10 each hour (minus taxes) that you work. The rate will increase again in July 2007. Then it will become $7.15 per hour. Student employees who already receive wages over the minimum wage will not be affected by this minimum wage hourly rate increase for the state of Pennsylvania. Thank you for submitting your question! Respectfully yours, Nora Knowledge
It is smart to schedule your test (GRE, Praxis, MAT, etc.) in advance so that you are guaranteed a date and time to take it. I have seen too many students wait until the end of the semester and not be able to take the test in time because of a full schedule. My advice to all of you is to schedule as soon as possible. You can schedule your test as early as the beginning of this semester, even if you want to take the exam at the end of the spring semester. The earlier you schedule, the better.
Remember…when scheduling for an exam you need to have the correct payment in order to guarantee a spot. The University Testing Center has changed their hours for the spring semester. They are located below. Please contact us at 724-357-4994 to schedule an exam, or stop by our office located in 311 Pratt Hall.
By Hally Dravecky, Meg Phillips, Jake Myers, and Pete Petrianni
Student Employees, Office of Career Services
Testing Center Spring Semester Hours:
Monday: 9:00 a.m.-11:00 a.m. and
1. I have signed up to take a Praxis test. Where do I go to take it?
2:00 p.m.-8:00 p.m.
Tuesday: 9:00 a.m.-8:00 p.m.
2. I am graduating soon and would like to explore my options for the future. Where can I go to do this?
Wednesday: 9:00 a.m.-8:00 p.m.
Thursday: 9:00 a.m.-5:00 p.m.
3. Can I schedule a mock interview over the phone?
Friday: 9:00 a.m.-5:00 p.m.
4. How do I find out if I have Federal Work Study?
We would greatly appreciate it if you would drop any comments you may have via e-mail to firstname.lastname@example.org or email@example.com.
Please tell us what you like or dislike, and share your ideas with us for future newsletters!
March12-18 Spring Break—No classes
13-14 Networking Nights
26-27 Etiquette Dinner
28 Criminology & Government Career Fair
28 WestPACS Arts Career Day
9-13 Student Employment Appreciation Week
17 IUP Teacher Recruiting FairMay1 Spring Classes End
2 Reading Day
3-9 Final Exams
If you signed up to take a computer-based test, you need to report to Pratt Hall, Room 311.
If you are taking the pencil and paper test, you should print out your admission ticket after registering online. It will give you the location of your test. In most cases, you will report to Stright Hall. There will be signs posted to tell you to what room you have been assigned. Room assignments are sorted by type of test (Praxis I or II) and last name.
Stop into the Office of Career Services, located in 302 Pratt Hall to set up an appointment to talk with a career counselor regarding career planning, graduate school research, or help with your job search. You can also visit the Major and Career Exploration Center, located in 214 Pratt Hall for career counseling and to complete a career assessment.
No, you must come into the Office of Career Services to schedule a mock interview. The cost for a mock interview is $15. This cost includes very important mock interview materials that will help you during your interview.
Instructions for accessing your Federal Work Study award:
1. Log on to URSA
2. Click on: Student Services and Financial Aid
3. Click on: Financial Aid
4. Click on: My Award Information
5. Click on: View Current Award Letter
6. For 2006-2007 Aid Year, click on: View Award Letter
The Student Employment Center wishes to thank all of the contributing writers. Your efforts are greatly appreciated. We also thank those who encouraged others to write. Thank you for taking time out of your busy schedules to assist the Student Employment Center in preparing student employees for success.