Web Maintainer Responsibilities

  • The Digital Team has created a list of specific responsibilities for web maintainers, which you’ll find below. The posting of news and events, making minor updates to web pages, etc. are the responsibility of your website’s web maintainers.

    We’re still here to support our web maintainers, and our training sessions target the skills web maintainers need to carry out these duties. (Please consult Digital Team Events for information about upcoming training sessions.) We’ll also continue to provide phone, email and ihelp support—but our emphasis will be on training web maintainers to carry out their responsibilities rather then doing those things for them.

    What Web Maintainers Need to Do

    • Training and Communication
      • Complete the “Fundamentals for Web Maintainers” online training course through the Digital Team before working on the unit website.
      • Know who their approvers are and make sure content that needs to be published the next day is submitted to the Web Team by 2:00 p.m. Content must be submitted by an approver to get to the Digital Team. Here is a list of all web maintainers.
      • Keep up to date with Digital Team communications: news posts, how-to documents, guides, e-mails, etc.
      • Inform the Digital Team when authors and approvers no longer need access to the unit website. This will help maintain web security.
    • Website Maintenance
      • Make sure existing content on the website is up to date.
      • Post news on the unit website for achievements, upcoming events, and other announcements. Posted news items will filter up to IUP News and Events, IUP Now, and press releases when appropriate.
      • Post events (productions, seminars, deadlines, etc.) on the website calendar and link to news items or other content as appropriate. Events will filter up to the Central Calendar, News and Events, and IUP Now when appropriate.
      • Add pages to existing sections of the unit website.
      • Make sure all images are properly resized for the web. Recommended image sizes are provided in the Digital Team’s how-to documentation.
    • Follow best practices, using guides and how-to documentation on the Web Team site when available. Best practices include the following:
      • University style: This is the style followed on all IUP publications.
      • Formatting: proper use of heading styles, bold and italics, ordered lists, etc.
      • Menus: Only pages should be on a menu. PDFs, Word documents, and other types of files should never be on a menu.
      • Use HTML for most web content. It results in better Google findability and a better user experience. (If using HTML is not possible, use PDF, Word/Excel/PowerPoint, in that order.)
      • Avoid using PDF and Word documents when possible; HTML content is preferred.
      • Enter useful titles and summaries for all content, including PDF, Word, Excel, and PowerPoint content.

    Web Maintainers May

    • Add tables for tabular data, as long as they make them accessible for people with disabilities.

    Web Maintainers Contact the Digital Team When

    • Needing to create new sub-sections/folders for a unit website. Sub-sections/folders may be necessary for adding two or more content items on a given subject.
    • Creating forms. (Requests should be made to the Digital Team at least 10 business days before the form is needed.)
    • Adding new authors/approvers to the unit website. Only IUP faculty and staff members may be approvers or request changes to web maintainer statuses.