In the event that routine work or academic functions are disrupted due to prolonged campus or building closures, employees may find it necessary to work or teach a class from off-campus. IUP provides a variety of services to connect employees with colleagues and students remotely so that work and learning can continue.
In preparation, the following equipment would be recommended:
Be prepared! It’s best to know these options will work before they are needed. Test access to this equipment and the various IUP resources/services at home before the need arises, and contact the IT Support Center if any questions or issues arise.
Please note, IUP employees are not permitted to take their office desktop PCs home with them as they will not work at home anyway.
If users do not have adequate internet, please see the following links for specific carriers that are making internet available during this critical pandemic.
Ensure that access to university email and other core applications is in place and working properly. Most of these are provided as part of the Microsoft Office 365 application suite. Here are email and calendar details.
The rest of the Office 365 applications can be accessed online and by logging in with regular IUP computing accounts. In addition, Office 365 applications are available for download to personal computers by following these instructions.
Full details about each of the applications that comes with Office365 can be found here:
If your office/department has converted to IUP’s VoIP phone services, access to the VoIP voicemail system can be completed as follows:
If your office/department has not yet been converted to IUP’s VoIP services, here are full details on how to access Verizon voicemail.
Many technology services provided by IUP IT Services require one to first connect to the IUP VPN before accessing the service (for example, mapping network drives, accessing staging on the CMS, access LDAP, Remote Desktop access to your office computer, etc.) Please find details on how to set up the IUP VPN and how to connect.
Staff and faculty can access the network shares on IUP’s network through mapping the appropriate drive letters. The IUP VPN must be connected before accessing these network drives. See the details about mapping network drives.
IUP provides a service called the VCL or Virtual Computer
Lab, which allows users remote access to Windows desktops (one for the
Administrative Standard Desktop and another for the Public Lab Desktop). When connecting to this service, the Windows images have all the same IUP
software that is on the Administrative Standard Desktop and the Public Lab
computers on campus. This gives access to software such as SAP, Office365
(Outlook, Word, Excel, PowerPoint, etc.), SPSS, Respondus, Scientific notebook,
Wolfram Mathematica, Endnote, ArcGIS, Visual Studio, etc. Here are full details on how
to access to the VCL.
If you intend to remote into your PC from off campus, please ensure that you have the VPN enabled and connected. Please find details on how to setup the IUP VPN and how to connect.
In order to remote into your PC you will need to be added to security group, so please log an ihelp ticket with your PC number so this can be set up. Here are the details on how to perform the Remote Desktop Access.
IUP has licensing for certain software titles that can be used on personal computers. Access to the IUP Software Downloads site to see what is available. When prompted, please enter your IUP computing account. Enter username in the format iupmsd\username.
IUP has an enterprise license that allows for Adobe Create Cloud to be installed on personal computers. Employees can make a request via ihelp to gain access to the Adobe.
Adobe has also made a special exception during the pandemic to also allow students to access Adobe through May 31, 2020. Students can browse to adobe.com, click on the Sign-in link in the top right corner of the screen, enter their firstname.lastname@example.org, and sign on with their IUP computer account credentials. The student will click on the box on the top right and choose Creative Cloud. Then:
IUP’s Learning Management System is Desire2Learn (D2L). All IUP course/sections and their enrollments are pre-loaded within D2L course shells, and the enrollments are updated on a nightly basis. If not already done, an IUP faculty member must make a course available to students in Desire2Learn.
Here are some direct links to relevant D2L pages for faculty that are not regular users of D2L:
IUP offers a full support page for D2L.
In addition, D2L has created a resource page specifically created in response to the potential COVID-19 virus outbreak.
Zoom is IUP’s supported online meeting tool. It unifies cloud video conferencing, simple online meetings, group messaging, and conference/classroom solutions. Zoom offers the best video, audio, and wireless screen-sharing experience across Windows, Mac, iOS, and Android.
To access Zoom, browse to https://iupvideo.zoom.us and select Sign in, which will proceed to IUP’s Single Sign-on page.
To download the Zoom client, browse to https://iupvideo.zoom.us/download on any device
These direct links offer support for relevant Zoom activities:
In addition, a dedicated support page for Zoom is available.
There are many ways to record a lecture, from the very basic (recording a video on a tablet or smartphone) to recording in “Studio1B” at the IUP Library. If these methods are chosen, faculty can save video files on IUP’s video streaming services. Here are the links to the streaming services:
However, Zoom offers a very easy way to record lectures. The steps below outline the process:
Course Section Email Lists (CSEL) are a specialized mailing list that instructors can request. They enable you to send messages to all of the students in a particular section with one email address. More information on Course Section Email Lists.
Easily access many IUP Library resources online with IUP username/password. For help accessing library resources, Ask a Librarian for assistance.
The IUP Center for Teaching Excellence (email@example.com) can provide support and has recently updated its website with best practices and resources recommended by the “CTE Online Teaching and Learning” Teaching Circle. Also, the IUP Instructional Design Services and the IT Support Center provide a variety of services and are available for consultation, via ihelp.
The Chronicle for Higher Education has also released an interactive How to Be a Better Online Teacher Advice Guide. In addition, they’ve released an article titled Going Online in a Hurry: What to Do and Where to Start.