VoIP

  • Information regarding IUP’s Voice Over Internet Protocol (VoIP) phone system  

    IUP is converting from the Centrix phone system to VoiP. The conversion from our current phone system to VoIP will be a process spanning three academic years. This conversion is being completed by building. If your building has been converted, please consult the documentation on this page for assistance.

    If you have any questions about the conversion, please log an ihelp ticket.

  • VoIP Details

    Included are manuals for VoIP and the new Mitel phones that will be in use with the new VoIP system.

  • IUP VOIP Schedule by Building

    The conversion from our current phone system over to VoIP will be a process spanning three years. Below are the buildings planned for each year of the conversion. If you have any questions about the conversion, please log an ihelp ticket.

    Please note: If you are calling someone in a building that is not migrated, you will need to dial 9 followed by 724-357-xxxx.  If you are calling someone in a migrated building, you can simply dial 7-xxxx.  Refer to the schedule to see which buildings have been converted.