Frequently asked questions (FAQ) regarding MS Stream
If you do not see your question listed here, please log a ticket in ihelp.
If I already uploaded my videos, and then requested a group, can I just copy the videos to the group?
There is no concept of copying a
video to the group. If the videos need
to persist after you leave the university, you should re-upload the video to
the group, and remove the original videos from your content. (If necessary, you can download the original
videos from your account, then re-upload them.)
Can I share a Stream video with someone who does not have an IUP computing account?
No.
At this time, viewing is limited to those with IUP computing accounts.
I uploaded a video and set the permissions to be company-wide, then I added a link to the video to my D2L/Moodle course. Why are students are being prompted to log in to view the video?
At this time, Stream does not have
an integration with D2L or Moodle so they will be prompted to authenticate to
view any videos in Stream.
Does Stream integrate with Zoom?
No. Zoom recordings are not automatically saved to Stream. Because of the storage limits of Zoom, it is
critical to download recordings and upload them to Stream if you wish to continue
hosting the recording online and sharing with others at IUP. It is also important that you delete the
downloaded recording from your PC after you’ve uploaded it to Stream and
verified that the upload was successful.
When should I use a channel?
A channel can be used when you need
to organize your videos by topic.
Can I create a group?
No, you will have to log an ihelp
ticket to request a group. Please include
the following information in the ihelp ticket:
- Requested name for the group
- Identify the owner of the group
- Justification for your request
When should I request a group?
You should request a group if one
of the following is true:
- Your videos require limited accessibility for
viewing and cannot be “company-wide.”
- Students will be uploading videos in Stream as
part of their coursework, and the other students in the course will need to
have access to the videos.
- Your videos will need to be accessible after you
leave the university. This is most
common for offices or departments.
What happens to my videos when I leave the university?
Videos that are uploaded to your
account will no longer be accessible. Videos that you uploaded to a group will remain in the group where they
can be managed by other group members.
What to do if you don’t see a group listed, and you are either the owner or a member?
From the left menu under Groups, select the role you have in the group: Owner or Member.
If the group is not listed and you should be a member, please ask the group’s owner to verify your membership in the group. If you are the owner of the group and the group is not listed, please log an ihelp ticket for assistance.
If the group appears, continue with these steps:
- Open Stream.
- Select My Content.
- Select Groups.
When I play a Stream video, it plays for about 20 seconds, and then displays “Your session has expired.”
This error will occur if your computer is not using the correct time zone for your current physical location, or it does not have the time set correctly for that time zone. You will need to correct the time zone, then set the time correctly for that time zone.