Additional information about the standardization of the ITS Standard Configuration
What software products does the IT Support Center install on computers that are part of the administrative desktop?
You can view a list of the standard software products at ITS Standard Desktop. This list is updated as the ITS Standard Desktop is modified.
I have a need to install additional software on my ITS Standard Desktop. How can I accomplish this?
If you have a business need to install additional software on your computer, please log a ticket through ihelp.iup.edu and your request will be reviewed. In your ticket, please identify the software product, the version, and the business need for this software.
I would like to have additional software installed due to personal preference. Does the IT Support Center provide exceptions in these cases?
The IT Support Center has been directed to generally decline such requests for a variety of reasons. Among these are:
Does a process exist in which I can get the “standard desktop” expanded to include additional software?
IT Support Center leadership considers all software requests related to computers that are part of the ITS Standard Configuration. However, there is generally only one supported package for a given function (word processing, Web browsing, spreadsheet, etc.) at any given time.