We welcome questions from library patrons and visitors. If you have a question, just connect to our Ask a Librarian service and send it our way!
We encourage you to come to the Reference Desk when you need research assistance and for other help using library collections. A trained reference librarian is available most library hours to assist you in person or by phone at 724-357-3006.
What sorts of questions may I ask?
Ask any question you like! We're prepared for any question you pose about the library, its services, or its collections. If your question is more complex than we can answer in an email, we'll get in touch with you to see if we can set up a phone call or face-to-face meeting to help you out.
When can I expect an answer?
Questions will be answered as soon as possible, generally within 24 hours from the time you submit it. Inquiries submitted over the weekend or during breaks will be answered within the first two days of the following work week.
Who will answer my questions?
Reference librarians and subject specialists will answer your questions.
Are there any restrictions?
- Yes. The same restrictions apply to e-reference questions as apply to general reference inquiries (that is, we can guide you to library resources and help you use them, but we can’t evaluate your work or verify that you’re following the guidelines of the assignment—questions like that should be directed to your instructor).
- We can’t answer questions about medical or legal matters, or give medical or legal advice, though we are happy to help you find materials which can help.