Congratulations! Your student has decided to participate in an education abroad program, an experience that we hope will be fulfilling and life-changing. IUP strives to provide students with the knowledge, skills, and tools that foster success and independence, and an education abroad program can be an integral part of that personal and academic growth process.
Throughout an education abroad experience, the safety, health, and well-being of our students are our highest priorities.
Once a student arrives at a program destination, he or she may experience stress and a period of adjustment related to being in a new and different location. Culture Shock is a topic we discuss with each student, and it is important that parents understand it, too. A section on culture shock can be found here. The Education Abroad Office website offers tips on how you can support your student through what can be both a challenging and exciting time.
Parents are encouraged to communicate with their students about the education abroad experience, to use the resources available on our website, and to contact the Education Abroad Office and program coordinators directly if you have any questions or concerns.
We know there is much to consider when preparing to send your student abroad which is why we have compiled some useful information below.
How can parents get more information?
While we encourage family support and involvement, we ask that the student be the primary spokesperson for asking questions, seeking answers, and general inquiries. If there are extenuating circumstances, we certainly welcome the chance to meet those supporting the participant.
Registration, Financing, and Privacy
Federal privacy regulations restrict the Office of International Education (OIE) from discussing student records and education abroad information. A student may sign a form to allow named individuals access to such information. Federal law stipulates that students may not sign under duress; therefore, the form is available for your student as part of their online application.
The OIE will register each student for education abroad at IUP under the schedule code “OLOC.” The student must have his or her schedule clear of any scheduled classes or “holds” in order for this process to be completed. Only after a student is registered will the bills be issued.
Holds: A hold is placed on a student’s account for many reasons, such as a parking ticket, infirmary fee, etc. Registration cannot occur if there is a hold of any kind. Students can access this information through MyIUP.
Please have your student contact the Financial Aid office regarding grants and loans. Each student will be encouraged to meet with Heather McGregor in the Financial Aid office regarding funding of his or her education abroad experience. Even if students normally do not use loans or receive grants, it is highly recommended that they discuss not only financial options, but procedures and policies they might not be aware of otherwise. Heather McGregor can be reached at firstname.lastname@example.org.
The IUP Office of Student Billing should be consulted, if your student currently has a scholarship.
The OIE has several scholarships available for students who study abroad during the fall or spring semester. Please have your student inquire at the International Education Office. More information about available scholarships can be found on our scholarship information page.
The OIE will provide the exchange fee information to the IUP Office of Student Billing in order for your student’s bill to be issued from IUP. Bills are usually issued in late August for the fall semester, early December for the spring semester, and late April/May for summer session. Donna Swatsworth, email@example.com, is the contact for the Office of Student Billing.
If your student has not received a bill, or the bill reflects incorrect information, please have your student contact the Office of International Education, as there may be some error or exception.
It is a wise idea to have a limited power of attorney named before the student embarks on his or her journey. It is also a good idea to make a few copies before it is signed. For example, have one for the bank, one for the Student Billing office, one for your records, etc.
Passports, Visas, and Immigration
Health Insurance While Abroad
An insurance minimum of coverage is required for the duration of the study abroad experience. These include: $250,000USD medical evacuation and $50,000USD repatriation of remains. If currently insured in the US, students are encouraged to check with their
current health insurance provider and discuss, if any, overseas coverage. Students often purchase additional coverage.
Here are a list of companies that offer health insurance for study abroad programs. IUP is not affiliated nor can provide recommendations on a specific company or policy. Proof of minimum coverage enrollment is required before departure.
Cultural Insurance Services International CISI)1 High Ridge Park Stamford, CT 06905 USA1-800-303-8120 (toll-free within the United
Compass Student Insurance214 Carnegie Center, Suite 108 Princeton, NJ 08540 Phone: 1-781-356-1999
PGH Global67 W Court Street Doylestown, PA 18901 Phone: 1-267-406-4190
International Student Insurance224 First Street Neptune Beach, FL 32266 Phone: 1-877-758-4391 ISO Insurance150 West 30th Street, Suite 1101 New York, NY 10001 Phone: 1-800-244-1180
Insurance For Students1690 S Congress Avenue, Suite 101 Delray Beach, FL 33445 Phone: 1-561-300-5677 Insubuy4200 Mapleshade Lane #200 Plano, TX 75093 Phone: 1-972-985-4400 GeoBlue933 First Avenue King of Prussia, PA 19406 Phone: 1-610-254-8771 LewerMark4534 Wornall Road #102 Kansas City, MO 64111 Phone: 1-800-821-7710 IMG2960 North Meridian Street Indianapolis,
IN 46208-4715 Phone: 1-317-655-4500 International Travel Insurance Group18 Shipyard Drive, Suite 2A Hingham, MA
02043 Phone: 1-877-758-4881 ASA Inc.1-888-272-8288 (USA toll free)1-888-480-4966 (Mexico toll free) firstname.lastname@example.orgInternational Student Protection111 John Street, Suite 750New York, NY 10038 Toll Free: 1-877-738-5787
Communicating with Your Student During Their Program
Please be aware that, even in this age of advanced technology, students may not have the opportunity to call or e-mail as soon as they arrive in their host country. It is not unusual for the student to call or e-mail two to three days after arriving. Please be patient.
These are an inexpensive way for you to communicate with your student. Please talk with your student and set up appropriate “accounts” before they leave. Many students have found the following to be helpful:
It seems that many more apps are being created daily, so if you find one that works for you and your student, use that one. As long as you both have wi-fi on the device you are using, no data rates will be applied.
Culture Shock and Adjustment
Your student, no matter how prepared he or she may be, will encounter the four stages of culture shock. Please speak with your student about culture shock. More extensive descriptions are provided in the Pre-Departure Handbook.
It is extremely important for you to understand these stages of culture shock, so that when your student shows symptoms you will be able to provide assistance if necessary. Parents and close friends are strong influences on a student’s experiences. When students are homesick, it is sometimes up to you to provide a comforting ear and offer suggestions.