Accounts and Passwords

The Network Account is what gives users access to MyIUP and other related WebSO sites. Users have the ability to set their own network passwords using iaccounts.

Please note: You should not set or change your network password while using a PC, laptop, or other device connected to IUP’s wireless network. If you change your password and you have not disconnected your devices from the wireless network, or you have not logged off all the computers you have used, your account will become locked. If you have saved your password on a browser to access MyIUP or other IUP resources, you will need to delete these saved passwords from your browser.

1. Before beginning, be sure to disconnect all PCs, laptops, and mobile devices from IUP’s wireless network. If you reset your network password while you still have a connection to the wireless network, you will be locked out of your network account, preventing access to all network resources, including:
   • The wired and wireless networks
   • The project directory (aka P drive)
   • Your home directory (aka H drive)
   • The Virtual Private Connection (VPN)
   • The Virtual Computer Lab (VCL)
   • Desire2Learn
   • Moodle
   • MyIUP
   • Banner
   • Ihelp 
2. After disconnecting all network devices, delete your old network password (also referred to as cached credentials) from the device. 
3. Browse to the iaccounts page.
4. Click on Forgot/Reset Password
5. Enter your User ID (ex: @00000000) and your date of birth (mmddyyyy). Be sure to include the @ when entering your User ID and entering your date of birth in the shown format.
6. Click on Change Password.
7. Verify your phone number and click Yes, Continue.
8. You will receive a message on your phone with a code. Enter this code into the validation box and hit the Submit button.
9. If you entered the correct code, you will be displayed your computing account information and the option to enter your new password. 
10. Enter the password you wish to use in the Enter your NEW Password box. Re-enter the password you wish to use in the Confirm your NEW Password box.
11. Click Submit to set the selected passwords.
12. If the password change was successful, you will see a message indicating that your password was successfully changed. If there was a problem, review the error message carefully, and try again to reset the password. If you continue to have problems, please contact the IT Support Center.

See also:

• Password Practices

Under certain conditions, your network account may enter a temporary locked state. If this occurs, review the list of possible causes below and take the appropriate action.

After you have taken the necessary actions, your account will unlock within 15 minutes. Keep in mind when resetting your network password, your account will continue to lock if the old password is saved (i.e., in Internet browsers, network drives, Keychain, etc.).

If you continue to have your account locked out and have eliminated all other causes listed here, please contact the IT Support Center for assistance.

After following these steps, if you need assistance please contact the IT Support Center at 724-357-4000 or at it-support-center@iup.edu.

IUP offers an email account to all registered students and all faculty and staff members. The format of your IUP email address is username@iup.edu.

PASSHE/ESS webpage

Username: 40username@passhe.lcl (replacing username with your Network Account Username)

Password only used for this service.

ESS Account Technical Information

Banner Login

The username and password is the same as your network credentials. Banner now uses IUP Single Sign-On.

Banner can no longer be accessed through shortcuts found on university computers. To access Banner, navigate to www.iup.edu/banner and log in with your network credentials.

On most university computers, there is a link under the start menu for the SAP Logon.  

You username login is your username prefixed by the number 40.

If you are having an issue with your password, please log an ihelp ticket.

This is the MyIUP account for former students and alumni. To access this MyIUP portal, you will go to my.iup.edu/former.

When your account becomes inactive, you will need to claim your alumni/former account to be able to access MyIUP/Former. To claim your account, navigate to iaccounts and scroll to the section for Alumni and Former Students. After completing the claiming process, you can go to my.iup.edu/former to log in.

If you have any issues with the claiming process, you can contact the IT Support Center at 724-357-4000 or e-mail us at it-support-center@iup.edu.

This e-mail account is available for IUP alumni. After requesting your Livemail account, you can copy your I-mail message, provided your I-mail account is still active.

Your Livemail address will be IUPemailalias@live.iup.edu.

To log in to your Livemail account, you can navigate to mail.office365.com.

This e-mail account is available for retired employees. Request an Auxmail account by logging an ihelp ticket. You will be notified when the account is ready, and you will be provided an initial login password.

You will then be able to sign in with IUPusername@auxmail.iup.edu and this initial provided password. To log in, you can navigate to login.auxmail.iup.edu.