IUP alumni and retirees can request an IUP Live Mail account.
The Live Mail account is set up through Microsoft Office 365. Live Mail accounts do not have access to the Office 365 software (Word, Excel, etc).
Retired employees can request to be added to the Retired Employee Directory Service. This is a list of personal email addresses of IUP’s retired employees. If a retiree has a Live Mail account, this is automatically added to the Directory Service.
In an effort to enhance IUP’s IT Security posture, IUP’s legacy (Auxmail) email service will be converted to IUP’s Live Mail email service. To prepare for this conversion, an email was sent to all users with an Auxmail account asking if they would like a new Live Mail account.
Please review the additional information to answer any questions or concerns that you may have.
Contact the IUP IT Support Center via email (firstname.lastname@example.org) if you have any questions or concerns not yet covered.
Accessing the Live Mail account
To log in to your Live Mail account, you can use https://mail.office365.com
Until your Auxmail account is removed, it is suggested that you use a separate browser when accessing your new Live Mail account.
Sending email to all saved contacts regarding the email address change
Since your email address is changing from email@example.com to firstname.lastname@example.org, you will want to send email out to all your contacts to let them know of the upcoming change.
Once you have your date for the migration, you can follow up with another email letting your contacts know the date they should start to use the new address.
To send email to all your contacts:
After March 29, 2021, set a vacation reply on your Auxmail account
When your Live Mail account has been created, set a vacation reminder on your Auxmail account letting anyone that emails you know of the new Live Mail email address.
When you are logged in to your Auxmail account:
How do I get the initial password for my new Live mail account?
When the Live Mail account is created, an email will be sent to your Auxmail account with the initial password for the new account.
The login information will be your email@example.com. Since the Live Mail account uses the same Office 365 email service as your Auxmail account, you should use a different web browser to access your new Live Mail account while the two accounts are still active.
You will want to log in, set up your recovery email and/or phone number, and set your password.
Exporting contacts from Auxmail account to import them to my Live Mail
You will need to log out of your Auxmail account, close your web browser, then reopen it for the next step. Or, if you have another browser on your computer, use the other browser to log in to your Live Mail account.