The IT Support Center provides technology support to students, faculty, and staff at Indiana University of Pennsylvania.
The Virtual IT
Support Center is a service where the university community
can connect via Zoom to receive live help desk support for all technology-related issues. This new offering does not replace existing methods of contacting us, but is a supplement during the difficult times we are facing. The hours for the Virtual IT Support Center are
8:00 a.m.–noon and 1:00–4:30 p.m. Monday through Friday, and it can be accessed at Virtual IT Support Center.
Password issues, or questions on your account status? You can review the IT Support Center’s iaccounts page for assisting in resetting your password, finding your username,
or adding/changing a cell phone number for the self-service password reset options.
New or returning student? Please take time to review our IT policies and guidelines.
Graduating this semester? Please review the computing account retention policy.
Stay in touch and follow us on the IUP IT Support Center Alerts Twitter Feed.
Some updated stats on cybersecurity and COVID-19. Plus other specific threats to watch out for.
Guidelines for working, teaching, and learning remotely.
Attackers are attempting to take advantage of Zoom’s increasing user base due to the COVID-19 outbreak. As the coronavirus forces many users onto videoconferencing platforms, institutions can take small but important steps to ensure effective use and
communication. Please follow these instructions to secure your meeting.
Virtual IT Support Center
Technology GuideStudents | Employees
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Cybersecurity and COVID-19
Software Titles to be Discontinued
Microsoft Teams Information Sessions
Introducing Microsoft Teams
Securing your Zoom Meetings
New VPN on Standard ITS Machines: Employees Only
Introducing the New Virtual IT Support Center
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