If you experience issues while using the multimedia classroom equipment, you can review a few troubleshooting techniques. If you would like further assistance or technical support or the issue is not listed, please log a ticket in ihelp with your questions.
What do I do when the projector will not turn on or off?
- If you have a projector remote, try using it to power the projector On/Off.
- If you do not have a projector remote, please log a ticket in ihelp for assistance. If you are still unable to power on the unit, then the bulb may need to be replaced.
How do I use my laptop in a multimedia classroom?
To connect a laptop to the projector:
- Connect the laptop using the supplied monitor cable. You can use the VGA or HDMI connection.
- If audio output from the laptop is needed, connect the sound cable.
- On the Class Room Control screen, click on the Laptop button.
- On some laptops, you may need to toggle the use of the external monitor port. Please log a ticket in ihelp for further assistance.
What should I do when the projector image is very dim, dark, or blurry?
Please log a ticket in ihelp for assistance.