Network Username and Password
In order to connect to IUP's network, whether wired or wireless, you'll need to know your network username and password. This is the same as your MyIUP username and password. See the IT Support website for more information.
Connecting your Computer
To connect your computer to IUP's wireless, please see IT Support's instructions.
To register your computer for the wired connections in your room, plug in and try to use a web browser. You should be redirected to IUP's iconnect page. Be sure to choose the second option ("Laptops and Desktops"). Follow the instructions to update your computer to use the wired network using your network account information. You can also go directly to the iconnect web page to set up your computer.
Phones and Other Supported Mobile Wireless Network Devices
The IT Support Center has instructions on connecting Personal Mobile Devices to the wireless network connection. You can also go directly to the iconnect web page to set up your device, be sure to choose the first option (Mobile Device). Any smartphone or tablet should be able to connect to IUP's wireless network.
Devices such as laptops, smartphones, and tablets should all be able to use the wireless connection.
Game Machines, Smart Devices, and Other Network Devices
On a device that has an internet connection: Open up a browser and go to https://iconnect.iup.edu/
- Click on the checkbox next to "I agree to the Terms & Conditions" and then click Next to continue.
- Choose the option Resnet Gaming and Smart/IoT Devices. You will be prompted for your IUP username and password.
- You will be asked to choose which type of device to register:
For wireless devices:
- Choose "Register Unsupported Wireless Device"
- You need to put in the wireless MAC address (may be called WLAN) of your wireless device. You should be able to find this on the network settings on the device you're trying to connect. This is a unique combination of numbers 0–9 and letters A–F.
- Once you register the correct MAC address for your device, you can go through the wireless setup on the device and connect to wireless SSID "netregonly" and put in the password provided by the registration page. You may need to restart the device, but it should work.
For wired devices:
- If you're connecting a game machine it is strongly recommended that you use a wired connection.
- Choose "Register Unsupported Wired Device"
- You need to put in the wired MAC address of your wired device. You should be able to find this on the network settings on the device you're trying to connect. This is a unique combination of numbers 0–9 and letters A–F.
- Once you register the correct MAC address for your device, you can plug your device's Ethernet cable into an active port in your room (any port ending in "A" is active). Make sure the device is set to use the wired connection and that all network settings are "automatic" (do not hardcode any network information). You may need to restart your machine, but once it's registered it should work.
Some troubleshooting tips:
- Double-check your MAC address. If any one digit or letter is wrong, registration will not work.
- Double-check that you input the wireless password correctly for "netregonly."
- If you cannot find the MAC address of your device, see if you can find instructions online on how to navigate the menus. All devices are different.
- Make sure all of your network settings are "automatic" or "DHCP". Nothing should be set to "manual".
Here are some options for connecting some wireless devices to the wired network.
Here are some instructions for looking up the mac address of your device.
Printers
You cannot connect a printer to IUP's network. If you have a wireless printer, please disable the wireless to prevent interference. If your printer supports Bluetooth, you can print wirelessly that way.
IUP does not provide support for personal printers. You can use a personal printer connected directly to your computer using a USB cable.
Hubs/Routers/Switches
You cannot use any device to extend the network. Any attempt to use such devices can result in the suspension of your network privileges. See IUP's Acceptable Use Policy (pdf) for more details.