Account Status Definitions
Please review this section to determine the status of your account. If you have further questions, please contact IT Support at 724-357-4000 or log an ihelp ticket.
The term former student refers to students who are no longer enrolled and no longer have an active computing account.
All currently enrolled students and employees have active accounts. Alumni retain the active account status for 60 days after graduation. Undergraduate students who stop attending (no longer enrolled) still hold active account status for one year after their last term of attendance. Graduate students hold the active account status for approximately seven years from the start of their program. For more information on student accounts, please consult the Account Retention Procedures.
An employee has an active account until their last day of employment. At the end of this last day, the account becomes inactive. They will no longer have access to IUP resources.
If you have any questions about these processes, you can log a ticket via ihelp. However, if you are an alumni or a former student, please call us at 724-357-4000 or email us at it-support-center@iup.edu.
Per the Computer Account Retention Procedure, student accounts remain active for a specified period of time after graduation or leaving the university. Once that timeframe passes, the IUP account is inactivated.
Alumni and former students still have access to select services. For more information on accessing alumni/former student services, see the Alumni/Former Student Services page. Please note, alumni and former students will not have access to the campus network or an IUP email account.