Student Hardware Support

The Student Computing Help Desk provides a full range of student hardware support.

What We Can Do for You:

• Diagnose hardware issues related to memory, hard drive, and power supply failure

• Provide temporary backup and restore services¹

• Clean a malware/virus-infected PC²

• Install applications

For student-owned computers, we will attempt to resolve the issue as quickly as possible. Walk-ins are accepted, but students with hardware issues are encouraged to request an appointment via ihelp. If more time is needed, the computer can be checked in for additional work. Students must sign in when visiting the Student Computing Help Desk prior to service being rendered. We reserve the right to refuse service in the event we feel any work will be a liability to our staff and/or void a factory warranty.

Please Note:
¹We make no guarantee that we will be able to retrieve information off of your device.
²We cannot guarantee that we can fully restore an infected machine, and we may recommend completely rebuilding the machine. In the event we need to rebuild your machine, it is the student's responsibility to provide an operating system disk and/or key to reinstall the operating system. The student is also responsible for any software that they wish to reinstall on the system after the rebuild.