Get self-service support for technology services at IUP

IT Support Alerts

IT Support page for Twitter posted alerts, news, and current technology-related information.

Academic Services

IT Support provides support for a number of services related to the academic mission of the university.

Your IUP Account

Learn more about your IUP computing account, how to complete a password reset, and how to secure your account with MFA (Multi-Factor Authentication)

ITS Services

IT Services maintains and provides a wide variety of services on campus. These services include software, hardware, installation, and updates to technology.

Email and Calendar

IUP provides email to all registered students and employees on the Microsoft Office 365 platform.

ITS Standard Configuration

The standard ITS desktop offers its users a state-of-the-art PC and networking environment providing powerful office productivity tools.

IUP Network

Learn how to work on the IUP network from on campus or off-campus, including information about wireless access.

Software

IUP provides information about software, updates, and installation for students and employees.

Student Hardware Support

The Student Computing Help Desk provides support for students' personal computers.

Technology Guide for Employees

This page is designed to help you to understand the technology that's available as an IUP employee and how you can use it.

Technology Guide for Students

This page is designed to help you to understand the technology that's available as a student at IUP and how you can use it.

IUP Mobile App Support

Use the IUP Mobile App for the interactive map, viewing grades, finding people, and so much more!

Other Support Resources:

News

Scheduled Network Outage on Sunday, March 10

IUP's computer network will undergo an upgrade during spring break on Sunday, March 10. It is anticipated there will not be IUP network connectivity from 5:00 a.m. to noon, including at the regional campuses.

Banner Upgrade

Banner Upgrade

Banner Maintenance, July 29

IT Services must complete Banner maintenance on Saturday, July 29, 2023. Please review services and their availability during this maintenance. 

IUP Core Network Router Maintenance

IT Services must complete IUP network core router maintenance resulting in brief network outages on Sunday October 23, 2022 beginning around 8:00 a.m. and again on Monday October 24, 2022 around 6:30 a.m..  

IUP Students Eligible to Obtain Microsoft Certifications

Through a PASSHE initiative, IUP students are now eligible to obtain Microsoft Fundamentals Certifications, free of charge.