IUP uses Microsoft Self Service Password Reset to manage account setup and password resets. This is available for users to perform first-time account set-ups and self-service password resets for IUP computing accounts.

Reset your password

Registering for SSPR

All users will be required to register a personal cell phone number or email address. You will be prompted to add this information when logging in to your IUP account. Learn how to register for SSPR.

At any time, you can go to the Microsoft account portal and edit your reset options. 

If you no longer have access to any of your reset options, contact IT Support for assistance. 

Password Requirements: 

  • Passwords must be at least 15 characters in length. 
  • You cannot reuse old passwords.
  • Your password will expire one year from the day it was set. 
  • Follow our Password Tips and Best Practices.

Resetting your password

Once you have registered for SSPR, you can use the instructions below to reset your password.

  1. Start by going to a service like MyIUP. Enter your IUP email address on the sign in screen. Enter your IUP email address on the sign in screen
  2. Click Forgot my password.Click Forgot my password
  3. Your email address should be automatically populated. If not, enter your full IUP email address. Enter the letters shown to verify your humanity (click the audio icon for an audio challenge) Enter the letters shown or choose the audio challenge button if needed.
  4. Select from your registered options and follow the instructions to verify your identity. Choose a verification option to confirm your identity.
  5. Enter a new password and confirm it. Enter a new password, then confirm it.
  6. Click Finish. 

Your password has now been reset! It may take up to five minutes for your new password to work everywhere. 

If you have any devices connected to the wireless network, you will need to forget the network and set up wireless again.