Mobile Devices Supported by the IT Support Center

These smartphones and tablet devices have been tested and approved for use by IUP employees. If you need assistance in determining which device to purchase, please log a ticket via ihelp. Only phones and tablets owned by IUP are supported.

Smartphones

Pricing for cell phones differ between carriers. The Financial Operations Office will be able to provide current pricing across the models for each provider.

  • iPhone 14 (includes Plus, Pro and Pro Max models) and iPhone 15 (includes Plus, Pro and Pro Max models)
    • Requires purchase of AppleCare.
  • Samsung Android Devices Only

Please complete the IUP Smartphone Request Form to begin the ordering process; non-smartphone requests should use the IUP Wireless Phone Request Form. There is no insurance available for smartphones.

Tablets

  • Apple iPad* (Wi-Fi and Cellular)

Cellular iPads must be purchased through the service provider by the Financial Operations Office. Please log an ihelp ticket for Wi-Fi only iPads. See the iPad Specifications before making your request.

  • Student Computing Help Desk
  • Delaney Hall
    950 Grant Street
     Indiana, PA 15705
  • Phone: 724-357-4000
VIRTUAL IT SUPPORT VIA Zoom
https://iupvideo.zoom.us/my/virtualitsupportcenter
Fall and Spring: 
Monday through Friday:
8:00 a.m.–Noon
1:00 p.m.–4:30 p.m.
Summer:
Monday through Friday: 
8:00 a.m.–Noon
1:00 p.m.–4:00 p.m.
 
DELANEY OFFICE HOURS
Fall and Spring:
8:00 a.m.–4:30 p.m.
Summer:
8:00 a.m.–4:00 p.m.